Smart911Connect can be used to deliver a broad spectrum of data and data types directly to supported 9-1-1 Centers (Public Safety Answering Point or “PSAP”) and first responders. Some scenarios are listed below.

  • Smart911Location

    Description: Using proven smartphone location technologies, location information is streamed from the phone directly to the call taker’s desktop, greatly improving location accuracy, indoors and outdoors, thus eliminating the need for rebids.

    Leverages: Smart911 Platform

  • Crash Data / Notification

    Description: Rapid delivery of rich telematics data directly to the responding agencies during an accident can greatly speed response and reduce cost to telematics providers. 9-1-1 dispatchers are presented with real-time location data, crash severity estimates, speed and direction, and other data automatically with call transfers.

    Leverages: Telematics Data Provider

  • Medical Data

    Description: EMS responders and emergency room personnel can more effectively triage with richer information on patients. Smart911 has helped save lives by providing critical care information such as Allergies, Medical history, and emergency contacts automatically with a 9-1-1 call.

    Leverages: Personal Health Record Provider

  • Real-time MLTS Caller Location

    Description: Location information provided to 9-1-1 on large campuses utilizing MTLS is often not sufficient to effectively guide responders to the right location, especially when VOIP devices can roam or be easily moved between locations. By interfacing directly to the local PBX, Smart911Connect can deliver real-time location data with a 9-1-1 call.

    Leverages: Conveyant/Avaya PBX Interfaces